Terms & Conditions

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Introduction

Brightline Cleaning is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the UK GDPR and Data Protection Act 2018.

Services

Brightline Cleaning provides domestic and commercial cleaning services. All services are subject to availability and may be modified or withdrawn without prior notice. We aim to deliver services professionally and in accordance with agreed specifications.

Bookings

All bookings made through our website, phone, or email are subject to confirmation. Customers must provide accurate information regarding service requirements and property access.

Pricing and Payments

Prices quoted are based on the information provided at booking. Additional charges may apply if the scope of work changes. Payment terms will be agreed upon prior to service delivery.

Customer Responsibilities

Customers must:

  • Provide safe access to the property
  • Inform us of any hazards or special requirements
  • Ensure utilities such as water and electricity are available

Liability

Brightline Cleaning will take reasonable care while delivering services. However, we are not liable for:

  • Pre-existing damage
  • Wear and tear
  • Losses caused by inaccurate customer information

Nothing in these terms limits liability where it is unlawful to do so under UK law.

Website Use

All content on this website is owned by Brightline Cleaning and may not be copied or reused without permission.

Changes to Terms

We may update these Terms and Conditions at any time. Continued use of the website indicates acceptance of changes.

Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom.